Apprentice Dental Receptionist - Tipton

Closing date
Employer
Princes End Dental Practice
Location
DY4 0SN
Pay Rate
8.00p/h
Hours Per Week
24.00
Duration
12 months

About the Role

This is your opportunity to work within a professional dental practice while studying for your

Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist

specific training. You’ll develop the skills needed to provide excellent patient service and

support the smooth running of a busy dental practice.

Key duties may include:

  • Greeting patients and welcoming them into the practice
  • Managing appointment bookings and diary systems
  • Handling patient enquiries both in person and over the phone
  • Processing payments and maintaining accurate patient records
  • Supporting the dental team with administrative tasks
  • Ensuring a positive patient experience from arrival to departure
  • Maintaining confidentiality and professionalism at all times

If you are successfully appointed to this position, you may be required to complete a Disclosure and Barring Service (DBS) check in line with practice requirements.

Shift Pattern

8.30 - 5.15 - Tues, Wed, Thursday

45 min lunch break 1.15 - 2pm


Am I eligible for the Level 3 Dental Nurse Apprenticeship?

You may be eligible if you:

  • Are 16 or older.
  • Live in England and have the right to work in the UK.
  • Are not currently in full-time education.
  • Meet residency requirements (usually having lived in the UK or EEA for the past 3 years).
  • Do not already hold a qualification at the same level or higher in a related subject.

Requirements

Skills

Administrative Skills, Attention to Detail, Customer Care Skills, Initative, IT Skills, Non judgemental, Organisational Skills, Problem Solving Skills, Teamworking, Communication Skills Professionalism Telephone Skills Time Management

Qualifications

Maths and English grade 4 - desirable.

Additional Information

Training

Provided by Tempdent:

  • Level 2 Customer Service Practitioner Apprenticeship
  • Dental Receptionist specific training
  • Functional Skills (if applicable)
  • Flexible online delivery model
  • Induction and regular progress support

Employer

This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.