Apprentice Dental Receptionist - Torquay
About the Role
This role will provide efficient and reliable chairside support to clinicians while ensuring high standards of patient care, confidentiality, and GDPR compliance.
Day-to-day Dental Nurse duties may include:
• Welcoming patients and assisting with appointment scheduling
• Handling basic patient enquiries professionally and appropriately
• Preparing surgeries, sterilising instruments, and maintaining infection control to CQC standards
• Assisting clinicians during treatments and accurately updating patient records in line with GDPR
• Supporting patients’ comfort, reassurance, and overall dental experience
• Monitoring and managing stock, equipment, and surgery readiness
• Maintaining clean, safe, and fully equipped clinical areas
• Upholding patient privacy, dignity, and confidentiality at all times
• Collaborating with dentists and the wider team to deliver safe, efficient, and high-quality carThis is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
- Greeting patients and welcoming them into the practice
- Managing appointment bookings and diary systems
- Handling patient enquiries both in person and over the phone
- Processing payments and maintaining accurate patient records
- Supporting the dental team with administrative tasks
- Ensuring a positive patient experience from arrival to departure
- Maintaining confidentiality and professionalism at all times
Shift Pattern
nullAm I eligible for the Level 3 Dental Nurse Apprenticeship?
You may be eligible if you:
- Are 16 or older.
- Live in England and have the right to work in the UK.
- Are not currently in full-time education.
- Meet residency requirements (usually having lived in the UK or EEA for the past 3 years).
- Do not already hold a qualification at the same level or higher in a related subject.
Requirements
Skills
Administrative Skills, Analytical Skills, Attention to Detail, Customer Care Skills, Initative, IT Skills, Logical, Non judgemental, Number Skills, Organisational Skills, Patience, Physical Fitness, Presentation Skills, Problem Solving Skills, Teamworking, Communication SkillsQualifications
Maths and English Level 2 (grade 4-9) or equivalent - desirable.Additional Information
Training
Provided by Tempdent:
- Level 2 Customer Service Practitioner Apprenticeship
- Dental Receptionist specific training
- Functional Skills (if applicable)
- Flexible online delivery model
- Induction and regular progress support
Employer
Damira Dental Studios is a clinically-led dental group committed to delivering high-quality, patient-centred care across England. We combine friendly, patient-focused care with the latest technology and ongoing professional development, creating an environment where patients and teams can thrive.