About this job
Job description
FULL TIME DENTAL RECEPTIONIST
£12.00-£14.00ph
Our client is looking for a new receptionsit to join the front of house team.
They are a busy NHS Orthodontic dental clinic, located in West London
They are looking for an experienced, full time, dental receptionist who will work alongside the current reception
team.
The reception team are the first contact point for patients and visitors to our clinic many of whom have been
registered with us for many years. The surgery is in a residential area and so has a very warm family feel to the
working environment.
Reception experience must be essential, preferably (but not essential) in the dental sector.
Responsibilities and Duties
Greet and liaise with patients and provide excellent customer service
Answer enquiries in person, by phone and in writing in a professional manner
Accurately maintain patient records using a computerised booking system
Constantly monitor the appointment book to maximise available appointment time
Ensure patients receive all necessary paper work and all forms are signed and dated correctly
Understand and manage patient confidentiality and data protection
Be aware of company policies and procedures to ensure CQC compliance
Provide administrative support for our Patient Care Manager
Relevant dental experience and/or knowledge extremely desirable
Promote a professional image of the company at all times and be knowledgeable about the services the
practice provides
Full Time job role 40 hours per week Monday to Friday and will include some earlier shifts and later finishes on a rota basis.
Interested ?
Please contact Trish for futher information