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About this job

About the Role: We are seeking an experienced and highly organised Dental Receptionist to join our team on a full-time basis. The ideal candidate will be the first point of contact for our patients, ensuring a smooth and positive experience from initial contact through to their appointments.

Key Responsibilities:

• Greeting and welcoming patients in a friendly and professional manner.

• Managing patient appointments, including scheduling, rescheduling, and cancellations.

• Answering phone calls and responding to inquiries efficiently.

• Handling patient registrations and updating patient records accurately.

• Processing payments and managing billing inquiries.

• Maintaining a tidy and organised reception area.

• Collaborating with clinical staff to ensure seamless patient flow.

• [Add any other specific duties, e.g., managing recalls, handling referrals, basic administrative tasks]

Working Schedule:

• Full-time: Monday - Friday

Salary:

• Up to £18 per hour, depending on experience.

Essential Requirements:

• Proven experience as a Dental Receptionist.

• Proficiency with dental software, specifically SOE.

• Excellent communication and interpersonal skills.

• Strong organisational abilities and attention to detail.

• A friendly, professional, and empathetic approach to patient care.

• Ability to work effectively both independently and as part of a team.