About this job
Patient care coordinator needed for a West London Mixed practice
Hours: Full Time Monday - Friday Occasional Saturday
They are an incredibly friendly family run dental practice with both NHS and Private dentists, specialising in orthodontics and implantation
Looking for a FULL TIME Patient Care Coordinator to join this busy practice
They are looking for a highly motivated individual, who isn't afraid to get stuck in. You'll have fantastic communication skills, be able build great rapport with our wonderful patients
" Welcome new and existing patients.
" Assist with reception duties.
" Spend time getting to know the patient and learning about their specific dental needs and goals.
" Calling all enquiring patients and potential patients.
" Work with clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals
" Support the dental patient throughout the process.
" Set up consultations with the patient and specialists.
" Determine costs of treatment and discuss financial options.
" Be available to answer any questions pertaining to dental care, treatment, and payment options.
" Schedule patient treatment appointments; reschedule patients that miss their appointment and call patients that have not completed treatment.
" Follow up with leads from our marketing campaign.
Skills & Attributes:
" Great telephone manner
" Previous dental experience - desirable
" Exact SOE - Highly desirable
" Attention to detail
" Sales experience
" Great customer services skills are a must
For immediate inital interview please contact Trish for more information - firstname.lastname@example.org