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Receptionist & Treatment Coordinator - Full-Time, Private Practice

Are you an organised, empathetic, and highly professional individual with a passion for patient care? We are seeking a dedicated Receptionist and Treatment Coordinator to join our thriving, fully private dental practice.

About the Role:

This is a pivotal full-time position combining front-of-house reception duties with the crucial responsibility of guiding patients through their treatment journeys. You will be the first point of contact for our patients, ensuring a seamless and positive experience from enquiry to treatment completion.

Key Responsibilities:

• Reception Duties: Managing diaries, scheduling appointments efficiently, handling patient queries, answering phones, and maintaining a welcoming reception area.
• Treatment Coordination: Discussing treatment plans with patients, explaining procedures and financial options, arranging appointments for specialists or referrals, and ensuring patients feel fully informed and supported throughout their journey.
• Processing payments and managing administrative tasks.
• Maintaining accurate patient records and ensuring data confidentiality.

What We Offer:

• Competitive Salary: Up to £16 per hour, dependent on experience.
• Full-Time Hours: A stable and consistent full-time role.
• Fully Private Practice: Work in a high-quality, patient-focused environment.
• Staff Car Park: Convenient on-site parking available.
• A supportive and professional team atmosphere.
• Opportunity to play a key role in patient satisfaction and practice success.

What We're Looking For:

• Proven experience in a dental reception or administrative role is highly desirable.
• Exceptional communication and interpersonal skills, with a compassionate and professional approach.
• Strong organisational abilities and attention to detail.
• Proficiency in dental software systems (specific system knowledge is a bonus, but training will be provided).
• A proactive attitude and the ability to multitask effectively in a busy environment.
• A genuine commitment to delivering outstanding patient care.

To Apply:

If you are a motivated individual ready to take on this varied and rewarding role, please send your CV.