This CPD session will help gain an insight into the various types of personalities and how to effectively handle difficult situations. The course also discussess complaints handling and the importance of presenting a positive image of the company and individual.
Who should attend
- Suited to all members of the dental team
Intakes and venues
- We run the Commuication & Customer Service course throughout the year.
- We can deliver this course in your dental practice or you can attend at our Training Centre.
How to book
- Book & pay online
- Pay by cheque, cash or card over the phone.
- Request a call
- Tempdent Training Centre - £55 plus VAT for a half day
- Workplace delivery (up to 15 people) - £225 plus VAT for a half day
- Workplace delivery (up to 15 people) - £325 plus VAT for a full day (combined with one of our other CPDs)
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