Complaints Handling, Law and Ethics CPD

The modules in the Complaints Handling, Law and Ethics CPD topic will aid your understanding of the importance of effective communication methods and how communication can influence the outcome in a positive or negative way. The topic provides information on what you can do to reduce your chances of getting a complaint and what you can do when they do happen, as well as information on GDC principles relating to ethics, confidentiality and consent. Each module in this topic provides you with 2 hours verifiable CPD.

  • Online CPD - Complaints Handling, Law and Ethics Module 1 - Complaints Handling

    Complaints Handling, Law and Ethics Module 1 - Complaints Handling

    • 8.00 ex VAT
    • Online
    Module 1 of the Complaints Handling, Law and Ethics CPD focuses on handling complaints both effectively and efficiently. This includes…  more info
  • Online CPD - Complaints Handling, Law and Ethics Module 2 - Communication

    Complaints Handling, Law and Ethics Module 2 - Communication

    • 8.00 ex VAT
    • Online
    Module 2 of the Complaints Handling, Law and Ethics CPD focuses on barriers to communication and how to minimise these. It also discusses…  more info
  • Online CPD - Complaints Handling, Law and Ethics Module 3 - Ethics Explained for Dental Nurses

    Complaints Handling, Law and Ethics Module 3 - Ethics Explained for Dental Nurses

    • 8.00 ex VAT
    • Online
    Module 3 of the Complaints Handling, Law and Ethics CPD focuses on the GDC principles relating to ethics, including confidentiality,…  more info
  • Online CPD - Complaints Handling, Law and Ethics Module 4 - Duties and Scope of a Dental Nurse

    Complaints Handling, Law and Ethics Module 4 - Duties and Scope of a Dental Nurse

    • 8.00 ex VAT
    • Online
    Module 4 of the Complaints Handling, Law and Ethics CPD focuses on both the duties of and scope of practice for a dental nurse, including…  more info

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