Module 1 of the Complaints Handling, Law and Ethics CPD focuses on handling complaints both effectively and efficiently. This includes understanding why and when complaints are more likely to occur, what…
Module 1 of the Complaints Handling, Law and Ethics CPD focuses on handling complaints both effectively and efficiently. This includes understanding why and when complaints are more likely to occur, what to do when they happen and how to prevent them in the first place.
This CPD module provides you with 2 hours GDC verifiable CPD.
This CPD module relates to GDC development outcome A.
